Knowledge Exchange

Panel Discussion

Reputation Management in the Education Industry

14 Mar 2024 14:00 - 17:00
  • Member Price: Complementary
  • Standard Price: RMB 200
  • In-person event

Join us for a collaborative exploration focusing on reputation management in school environments, emphasising strategies for safety, well-being, and effective response measures.

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Event details

The reputation of schools plays a pivotal role in shaping student experiences, fostering community trust, and attracting top talent. Join us for an in-depth exploration as we delve into the complexities of reputation management within these dynamic educational environments.

Throughout the event, we will dissect key challenges faced by schools, ranging from addressing bullying incidents to managing crises effectively for students’ well-being. Through a series of engaging discussions, participants will have the opportunity to gain invaluable insights, practical strategies, and expert perspectives on maintaining the integrity of educational institutions.

Our distinguished speakers and panellists will draw from their extensive experience in reputation management, psychology, legal advocacy, and school management to provide a comprehensive understanding of the ever-evolving landscape of the education industry.

Whether you are an educator, administrator, parent, or industry professional, this event offers a unique platform to collaborate, learn, and drive positive change within the education community. Join us as we collectively explore the pathways to fostering a culture of safety, inclusivity, and excellence in education.

The entry includes tea and snacks.

The Speakers

Keynote Speaker & Panellist
Claudia Kosser
Partner, Head of Shanghai, FGS Global
Yvonne Fan
Strategic Partnership Director, BE EDUCATION Ltd
Charlotte Knight-Benjafield
Executive Head of Early Years,
Wellington College, Shanghai
Paul Farrell
Principal, Britannica International School, Shanghai


  • 2:00 pm – 2:30 pm: Registration and Networking
  • 2:30 pm – 2:35 pm: Opening Remarks
  • 2:35 pm – 3:15 pm: Keynote Speech
  • 3:15 pm – 3:35 pm: Case Sharing
  • 3:35 pm – 3:45 pm: Networking Break
  • 3:45 pm – 4:15 pm: Panel Discussion
  • 4:15 pm – 4:30 pm: Q&A
  • 4:30 pm – 5:00 pm: Wrap-up and Networking

*The Chamber reserves the right to alter the above agenda at its sole discretion.


In case of cancellation, please kindly note you must email the BritCham Shanghai Event staff before 5 pm, 12 March. Due to the service charges of Glueup and online payment platforms, we can only partially refund up to 90% of your ticket price and payment will be processed within 14 days after the event via your original payment method. However, it is non-refundable for a cancellation request made beyond the above-mentioned timeframe.


BritCham Shanghai might take photos from the event and post these on its communication channels (for example website, newsletter and social media platforms) in order to create awareness of these events. By attending this event you consent to British Chamber of Commerce Shanghai taking and using such photos as described above.

To take any professional photography or video of the event, please inform the secretariat in advance, including:

  • Proposed content at least 3 working days before planned release date;
  • Proposed dates for post event release through the BritCham media channels;
  • Ensure all speakers have written confirmation.

Refer to Appendix IV Video and image Capturing and Media Usage Guideline



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17F Garden Square, 968 West Beijing Road


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